New type of management in the Adaptability Century
Successful businesses and new companies have a lot of key elements contributing to their success. One of them, and a really important one too, is MANAGEMENT. Many businesses started to change the way they are managing people, or they started with a “workers as people” type of management from the beginning. Workers are valued as individuals, they are given more power and more trust; also, the decisions are not taken somewhere at the top and communicated to the workers, instead they are taken together with the workers; managers talk to their people and take decisions based on their feedback. We started to understand that two or more heads are better than one. It was about time, right? ![]()
There are many types of management, but if we think about how these types of management see people, we can divide them into two categories. Let’s dive a little bit into these two and see how they influence our company and our company’s success. For the sake of example I will talk about management in a software company, but the examples and observations apply to other types too.
“Engineers as Resources” type of management
Many companies, mostly older companies, use the type of management where they treat engineers as simple resources. No one is irreplaceable or even important and management treats them like faceless people, with no individuality. They don’t care what an engineer does as long as it works fine, to them he’s a simple, replaceable resource. It’s not important if that engineer likes what he’s doing, it’s not important if he’s motivated to do that, it’s not important if he’s better at something else, it’s not even important if he’s looking for another job. All that’s important is for the project to be finished on time and on budget.
Some of these companies try to say that they believe in collaboration, trust, talent, but these are empty words. How can you believe in and pay for talent when you don’t value each individual?
This type of managers also tend to lie to their people. They tend to tell and repeat unclear things and keep their people into an uncertainness. They think that it’s better to lie than to tell the truth because people are not smart enough to understand certain things. Like for example “if this project is not delivered on time and as requested we’ll all be fired”. Instead of transmitting this message, managers say “it’s very important to deliver this on time because … or …”. I think transmitting the truth does more than enough and it motivates people enough to do their job right. If telling the truth doesn’t do the job, than no other lie would.
Problems caused by the “Engineers as Resources” type of management
People working in these types of companies don’t enjoy their work. They don’t enjoy what they’re doing. They don’t feel motivated and they don’t contribute to innovation. They simply execute their tasks and wait for the day to be over. The management team is responsible for creating the right environment. It’s your job to start care about your people, it’s your job to start knowing what they like, what they’re good at, what stimulates them and where they want to go, where they want to evolve.
“Engineers as People” type of management
This type of management cares about the people. They care about each and every engineer. They care about what stimulates his imagination, they care about what motivates him most, they care about his plans or even help him plan his future. This type of managers don’t lie to their people, they are straight forward and honest to their people. Even more, they make decisions based on the team’s feedback and give engineers the opportunity to work on what they want. Let’s take Google for example. Engineers at Google have 20% of their time allocated to work on whatever they want. This means that they can work on anything they want, they can work on new products, they can work on new services, they can work on whatever they wanted to do but probably didn’t have time to do it. From this were born most of the Google’s services. They believe in empowering people. They believe in letting the engineer evolve in whichever direction they want. That’s why they’re so successful. There are many other examples. I’ve read an article a while ago about managers at BMW talking to people on the assembly line, about workers submitting new ideas and being listened by the managers.
Problems solved by the “Engineers as People” type of management
The biggest problem into a company is motivating people. Making them more efficient. Well, here’s the recipe. Let people work on what they want. Listen to them. Give them the possibility to be creative. Involve them when making decisions. Show them that their opinion is important (and I mean really show it, not just tell it). Give power to your team and they will surprise you. Also, allow them to change the environment. Don’t just put them into cubicles with no individuality. How can an engineer feel creative into his own cubicle when all the cubicles look the same. Better yet, stop using cubicles
. Start creating the right environment and you will get the productivity that you’ve waited for so long.
Adaptability Century
What type of management to use in the adaptability century? We thought that the 21st century is the speed century, but actually it’s the Adaptability and Speed century. Deliver quickly and with real features. For this you need innovation, you need you’re people’s full capacity, their full intelligence and their full imagination. Start stimulating that. Make people work at their full capacity and make them enjoy it and you’ll be able to achieve anything.
Do YOU need to change anything?
Think about your company, and then think about this: do people at your company wait for 5 PM to go home? Do they start looking their watches every 5 minutes starting from 4 PM or even earlier? Then you need to change something and you need to start right now. Don’t invest lots of money on consulting some specialized companies, instead start asking your people what they want. Ask them how to improve their life and their experiences at work. It might be hard at the beginning but it will pay off in the end.

Posted March 28, 2007
Comments(0)
Loading ...